Professional qualifications help develop wine champions; elevating teams and supercharging your customer experience. We deliver training and education programmes to meet the needs and schedules of busy hospitality professionals.
We recognise that effective staff education is crucial for our customers to enhance their revenues and margins. That is why we provide a variety of educational programs – including courses from WSET , the preferred choice for wine and spirits education in the UK. Our training specialists can provide the courses you need to advance and enhance your staff’s wine and spirits knowhow.
WSET Accredited Training
To fully leverage the potential of our portfolio, for our customers who feature our wines on their lists, Enotria&Coe provides WSET courses up to advanced level with a consistently high pass rate, averaging 86% across our wine courses. WSET professional training is delivered at our bespoke in-house training facilities in West London and at accredited facilities across the UK.
Specialist Spirits Training
Aligned with our increasing dedication to the spirits category, we offer dedicated spirits-specific training – including WSET certificates at Level 1 and Level 2. Our spirits courses are designed to empower bar staff and sommeliers’ knowledge and confidence in selling the products in their backbar.
24/7 Interactive Training
Designed for those working in hospitality, our hospitality-specific training is app-based and available 24/7 with support from our dedicated training teams. Our e -learning app offers a flexible, digital solution allowing your team to access training materials on the go, at any time, and the insights for managers to track their progress.
On-Site & Bespoke Training
We develop bespoke training packages designed to elevate wine and spirits service - delivered in our dedicated training facilities in London or across the UK or at your sites - to ensure that your entire team have the requisite knowledge of core products to effectively communicate with customers and serve with confidence. Training can be scheduled to support seasonal promotions and - with an expert training team in addition to 60+ on-trade sales exprts nationwide, we are uniquely placed to support your training needs.
Producer Masterclasses
As sole UK importers for a wide range of fine wine and spirits producers, Enotria&Coe are uniquely placed to provide your staff the with the product knowledge they need to sell effectively. Bring your wine list to life with in-venue masterclasses hosted by our passionate producers and sessions deigned to deepen product understanding, create brand ambassadors, and boost sales potential through storytelling and immersive learning.
Immersive Learning Experiences
Enhance your team’s engagement and knowledge through tailored experiences - from hands-on vineyard visits with key producers to curated tours of standout hospitality venues. These experiences combine practical wine education with actionable insights and provide an unforgettable team-building experience.