Direct-to-Consumer

Following its foundation in 1972, Enotria has evolved from a hospitality-focused supplier into a leading force in the UK drinks industry, catering to all channels within the UK’s drinks industry. Over the years, this growth has endowed our business with unparalleled expertise and the courage to embrace new challenges and business models. Our ability to innovate enabled us to adopt online retailing early. Our acquisition of Bath-based The Great Wine Co. in 2010 formed the foundation of our dedicated e-commerce platform for wine. Meanwhile, Spirits Kiosk has long been our award-winning spirits-focussed online retailer. These two platforms give the UK public direct access to our portfolio, and allow them to enjoy our wines and spirits in the comfort of their homes.

Online retailers

E-commerce is an ever growing opportunity for food and drinks businesses and our services can aptly provide our existing customers with all the necessary tools to diversify into this opportunity and maximise its potential. But wine and spirits e-commerce isn't just advantageous for our current clientele; it is also an attractive and feasible opportunity for newcomers to the industry. With the simple setup of an online shop, businesses can enter this lucrative market, leaving the handling of all operational complexities to us.

Brand owners

Thanks to our extensive expertise, we can offer branded online retailing and fulfilment services to our clients. We provide brand owners with seamless integration services on popular platforms like Shopify, WeCommerce, and BigCommerce, eliminating the hassle of setup and integration. Orders are directed to us, ensuring a smooth and error-free process from purchase to delivery. Once an order is received, we handle packaging and shipping, incorporating the required branding. This means businesses enjoy all the benefits of their own branding without having to deal with any of the logistical hurdles.

Wine clubs

Wine clubs represent an exceptional business model, offering drinkers the chance to explore a variety of wines while providing businesses with a steady stream of sales. At Enotria, we recognise the potential of this niche market within e-commerce and are equipped to support wine clubs in maximising their online presence. Our services empower wine clubs to harness the benefits of e-commerce effortlessly. Whether it is establishing an online storefront or ensuring seamless delivery with branded packaging, we can handle the complexities, allowing our clients to concentrate on their core mission: delivering outstanding drinking experiences to their members. Additionally, we offer wine clubs the option to take more control over their shipping processes. They can pre-order stock from us, then personalise shipments for their members according to their preferences.

Order integration

We provide seamless, ready-to-use integration services for Shopify, WeCommerce, and BigCommerce. Orders from our fulfilment clients’ customers are automatically routed to us, ensuring a smooth, efficient, and error-free process from the moment a purchase is made to final delivery.

Order tracking

After we receive an order, we keep customers updated by letting them know when it ships and giving real-time tracking information. Our easy connection with DPD makes the process smooth, and customers can track their orders easily using the DPD app.

Inventory integration

Our inventory integration keeps clients’ websites accurate. Enotria&Coe’s central system updates stock levels every hour in real time. This helps prevent overselling and out-of-stock issues, so customers can always trust the stock shown on the website is current.