Technical Support
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Technical Support

Helpful technical support for your account including how to add a new login to your account and access important details

I forgot my login details

On the Login page, click on Forgot Password that will take you through to a webpage to enter your email address. You will be sent an email with a link to reset your password. After you have reset your password, you can proceed with logging in in. Alternatively, you can contact the Customer Services team.

How do I add a new login to my account?

You will only have access to create a new login on your account if you are an Admin. This can be done in the Account section, underneath Company Users. If you are not your account’s Admin and would like to add a new login to your account, please contact Customer Services.

How do I find my Account Manager’s contact details?

You can find your Account Manager's contact details in the Account section under Account Manager.

My account manager is on holiday, who can I contact?

Get in touch with Customer Services with any questions while your Account Manager is away from the business.

How do I find out about upcoming events?

Check out our Events page and sign up to our monthly newsletter to be kept up to date on the latest events and tastings.